Returns and Complaints

  • You have the right to withdraw from a distance contract within 14 days of receiving the shipment without giving a reason.

  • To exercise your right of return, please notify us by email at: contact@ecopurelabs.com.

  • Products to be returned should be sent to: Invest Limited Ltd, ul. Wolska 82/31, 01-144 Warsaw.

  • You will receive your refund within 14 days.

  • If you have a complaint, please contact us by email – we will try to resolve the issue as quickly as possible.